Shipping & Returns

Turnaround

All prints are made to order. Please allow 3-5 business days to print and prepare for delivery.

For custom artwork, once the order is placed and the details are worked out, a drawing takes between 2-6 weeks to be completed, depending on the size of the portrait. I will then scan and send you a proof before mailing the final portrait to you.

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Carriers

We use the following carriers to deliver our orders:

USPS

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Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

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Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

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Returns, Refunds and Exchanges

There are no returns or exchanges. All sales are final. Refunds will be handled on a case by case basis. Please email jessicajeanwagner@gmail.com for any order issues. Thank you!

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